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Shipping Policy

1. Domestic Shipping (US)

Once your order ships, it will arrive in 3-7 business days with standard ground shipping. Within that window, please note our carriers will pass off your order to your local USPS office. With priority shipping your order will arrive within a 3-4 business day delivery window after shipping via USPS or DHL. With expedited shipping your order will arrive within a 2 business day window via FedEx or UPS. Large orders will
be shipped via UPS or FedEx Ground shipping. Once the order is placed,
you will receive a shipping confirmation email 1-3 business days after
your package has shipped.

2. Domestic Shipping (CAN)

Once your order ships, it will arrive in 3-7 business days with standard ground shipping. We
partner with a variety of carriers to meet these delivery expectations.
Orders will not be subject to any taxes or duties upon delivery.

3. International Shipping (Non US Or Canada)

International shipping for all Cottage Organics products are carried out by one of two methods. These methods are Shippo DDP (Delivered duty paid) or DDU (Delivered duty unpaid). For those who are not aware, here is the breakdown of what these two methods detail!

Delivered Duty Paid (DDP): This
is where we agree to cover safely transporting your Cottage Organics products until they reach an agreed-upon destination. Import related
taxes and duties will be collected and paid for by Cottage Organics and Shippo. Once that destination is reached, the responsibility shifts to your local courier for final mile delivery!

Delivered Duty Unpaid (DDU): This
is where we agree to cover transporting your Cottage Organics products safely to your destination, however taxes and duties may be required by the customer to pay upon delivery for a package entering that particular country. Once again, these taxes and duties are not the
responsibility of Cottage Organics Shipping rates are for all international Cottage Organics orders are calculated at checkout based on your country and the size of your order(s)! Orders shipped internationally to the United
Kingdom, Mexico, Australia, New Zealand, Hong Kong, or member states of
the EU will be shipped DDP. All other countries that Cottage Organics currently ships to, that are not listed as a DDP country, will be shipped DDU. It's good to know what to expect before you place your order of natural suds!Lastly, Cottage Organics products are not intended for resale outside of the United States. We reserve the right to cancel any order which violates these terms.

4. Order Processing

Orders placed through our website normally ship within 1-3 business days. In rare occasions or during exceptionally busy times, we do experience stockouts, which can cause a longer delay in an order.

Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

be eligible for a return, your item must be in the same condition that
you received it, unworn or unused, with tags, and in its original
packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at cottageorganic@outlook.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

your return is accepted, we’ll send you a return shipping label, as
well as instructions on how and where to send your package. Items sent
back to us without first requesting a return will not be accepted.

You can always contact us for any return question at cottageorganic@outlook.com.

Damages and issues
inspect your order upon reception and contact us immediately if the
item is defective, damaged or if you receive the wrong item, so that we
can evaluate the issue and make it right.

Exceptions / non-returnable items
types of items cannot be returned, like perishable goods (such as food,
flowers, or plants), custom products (such as special orders or
personalized items), and personal care goods (such as beauty products).
We also do not accept returns for hazardous materials, flammable
liquids, or gases. Please get in touch if you have questions or concerns
about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Privacy Policy

Privacy Policy

July 1, 2023
Cottage Organics ( Cottage Organics) values its users' privacy. This Privacy
Policy ("Policy") will help you understand how we collect and use
personal information from those who visit our website or make use of our
online facilities and services, and what we will and will not do with
the information we collect. Our Policy has been designed and created to
ensure those affiliated with Cottage Organics of our commitment and
realization of our obligation not only to meet, but to exceed, most
existing privacy standards.
We reserve the right to make changes to
this Policy at any given time. If you want to make sure that you are up
to date with the latest changes, we advise you to frequently visit this
page. If at any point in time Cottage Organics decides to make use of
any personally identifiable information on file, in a manner vastly
different from that which was stated when this information was initially
collected, the user or users shall be promptly notified by email. Users
at that time shall have the option as to whether to permit the use of
their information in this separate manner.
This Policy applies to
Cottage Organics, and it governs any and all data collection and usage
by us. Through the use of www.cottageorganics.com, you are therefore
consenting to the data collection procedures expressed in this Policy.
note that this Policy does not govern the collection and use of
information by companies that Cottage Organicsdoes not control, nor by
individuals not employed or managed by us. If you visit a website that
we mention or link to, be sure to review its privacy policy before
providing the site with information. It is highly recommended and
suggested that you review the privacy policies and statements of any
website you choose to use or frequent to better understand the way in
which websites garner, make use of and share the information collected.
Specifically, this Policy will inform you of the following
1. What personally identifiable information is collected from you through our website;
2. Why we collect personally identifiable information and the legal basis for such collection;
3. How we use the collected information and with whom it may be shared;
4. What choices are available to you regarding the use of your data; and
5. The security procedures in place to protect the misuse of your information.
Information We Collect
is always up to you whether to disclose personally identifiable
information to us, although if you elect not to do so, we reserve the
right not to register you as a user or provide you with any products or
services. This website collects various types of information, such as:
Voluntarily provided information which may include your name, address,
email address, billing and/or credit card information etc. which may be
used when you purchase products and/or services and to deliver the
services you have requested.
· Information automatically collected
when visiting our website, which may include cookies, third party
tracking technologies and server logs.
In addition, Cottage Organics
may have the occasion to collect non-personal anonymous demographic
information, such as age, gender, household income, political
affiliation, race and religion, as well as the type of browser you are
using, IP address, or type of operating system, which will assist us in
providing and maintaining superior quality service.
Organicsmay also deem it necessary, from time to time, to follow
websites that our users may frequent to gleam what types of services and
products may be the most popular to customers or the general public.
rest assured that this site will only collect personal information that
you knowingly and willingly provide to us by way of surveys, completed
membership forms, and emails. It is the intent of this site to use
personal information only for the purposefor which it was requested, and
any additional uses specifically provided for on this Policy.
Why We Collect Information and For How Long
We are collecting your data for several reasons:
· To better understand your needs and provide you with the services you have requested;
· To fulfill our legitimate interest in improving our services and products;
· To send you promotional emails containing information we think you may like when we have your consent to do so;
· To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so;
· To customize our website according to your online behavior and personal preferences.
data we collect from you will be stored for no longer than necessary.
The length of time we retain said information will be determined based
upon the following criteria: the length of time your personal
information remains relevant; the length of time it is reasonable to
keep records to demonstrate that we have fulfilled our duties and
obligations; any limitation periods within which claims might be made;
any retention periods prescribed by law or recommended by regulators,
professional bodies or associations; the type of contract we have with
you, the existence of your consent, and our legitimate interest in
keeping such information as stated in this Policy.
Use of Information Collected
Organics does not now, nor will it in the future, sell, rent or lease
any of its customer lists and/or names to any third parties.
Organics may collect and may make use of personal information to assist
in the operation of our website and to ensure delivery of the services
you need and request. At times, we may find it necessary to use
personally identifiable information as a means to keep you informed of
other possible products and/or services that may be available to you
from www.cottageorganics.com
Cottage Organics may also be in contact
with you with regards to completing surveys and/or research
questionnaires related to your opinion of current or potential future
services that may be offered.
Cottage Organicsuses various
third-party social media features including but not limited to Facebook,
Instagram, Pinterest, Tiktok and other interactive programs. These may
collect your IP address and require cookies to work properly . These
services are governed by the privacy policies of the providers and are
not within Cottage Organics's control.
Disclosure of Information
Cottage Organics may not use or disclose the information provided by you except under the following circumstances:
· as necessary to provide services or products you have ordered;
· in other ways described in this Policy or to which you have otherwise consented;
· in the aggregate with other information in such a way so that your identity cannot reasonably be determined;
· as required by law, or in response to a subpoena or search warrant;
· to outside auditors who have agreed to keep the information confidential;
· as necessary to enforce the Terms of Service;
· as necessary to maintain, safeguard and preserve all the rights and property of Cottage Organics.
Non-Marketing Purposes
Organics greatly respects your privacy. We do maintain and reserve the
right to contact you if needed for non-marketing purposes (such as bug
alerts, security breaches, account issues, and/or changes in Cottage
Organics products and services). In certain circumstances, we may use
our website, newspapers, or other public means to post a notice.

Children under the age of 13
Cottage Organics's website is not
directed to, and does not knowingly collect personal identifiable
information from, children under the age of thirteen (13). If it is
determined that such information has been inadvertently collected on
anyone under the age of thirteen (13), we shall immediately take the
necessary steps to ensure that such information is deleted from our
system's database, or in the alternative, that verifiable parental
consent is obtained for the use and storage of such information. Anyone
under the age of thirteen (13) must seek and obtain parent or guardian
permission to use this website.
Unsubscribe or Opt-Out
All users
and visitors to our website have the option to discontinue receiving
communications from us by way of email or newsletters. To discontinue or
unsubscribe from our website please send an email that you wish to
unsubscribe to cottageorganic@outlook.com. If you wish to unsubscribe or
opt-out from any third-party websites, you must go to that specific
website to unsubscribe or opt-out. Cottage Organics will continue to
adhere to this Policy with respect to any personal information
previously collected.
Links to Other Websites
Our website does
contain links to affiliate and other websites. Cottage Organics does not
claim nor accept responsibility for any privacy policies, practices
and/or procedures of other such websites. Therefore, we encourage all
users and visitors to be aware when they leave our website and to read
the privacy statements of every website that collects personally
identifiable information. This Privacy Policy Agreement applies only and
solely to the information collected by our website.
Notice to European Union Users
Organics's operations are located primarily in the United States. If
you provide information to us, the information will be transferred out
of the European Union (EU) and sent to the United States. (The adequacy
decision on the EU-US Privacy became operational on August 1, 2016. This
framework protects the fundamental rights of anyone in the EU whose
personal data is transferred to the United States for commercial
purposes. It allows the free transfer of data to companies that are
certified in the US under the Privacy Shield.) By providing personal
information to us, you are consenting to its storage and use as
described in this Policy.
Cottage Organics takes
precautions to protect your information. When you submit sensitive
information via the website, your information is protected both online
and offline. Wherever we collect sensitive information (e.g. credit card
information), that information is encrypted and transmitted to us in a
secure way. You can verify this by looking for a lock icon in the
address bar and looking for "https" at the beginning of the address of
the webpage.
While we use encryption to protect sensitive information
transmitted online, we also protect your information offline. Only
employees who need the information to perform a specific job (for
example, billing or customer service) are granted access to personally
identifiable information. The computers and servers in which we store
personally identifiable information are kept in a secure environment.
This is all done to prevent any loss, misuse, unauthorized access,
disclosure or modification of the user's personal information under our
The company also uses Secure Socket Layer (SSL) for
authentication and private communications to build users' trust and
confidence in the internet and website use by providing simple and
secure access and communication of credit card and personal information.
Acceptance of Terms
using this website, you are hereby accepting the terms and conditions
stipulated within the Privacy Policy Agreement. If you are not in
agreement with our terms and conditions, then you should refrain from
further use of our sites. In addition, your continued use of our website
following the posting of any updates or changes to our terms and
conditions shall mean that you agree and acceptance of such changes.
How to Contact Us
you have any questions or concerns regarding the Privacy Policy
Agreement related to our website, please feel free to contact us at the
following email, telephone number or mailing address.
Email: cottageorganic@outlook.com
Telephone Number: 814-547-6463
Mailing Address:
Cottage Organics
470 Walnut St Meadville, Pennsylvania 16335

Terms of Service

Terms of Service

This website is operated by Cottage
Organics. Throughout the site, the terms “we”, “us” and “our” refer to
Cottage Organics. Cottage Organics offers this website, including all
information, tools and Services available from this site to you, the
user, conditioned upon your acceptance of all terms, conditions,
policies and notices stated here.

By visiting our site and/ or
purchasing something from us, you engage in our “Service” and agree to
be bound by the following terms and conditions (“Terms of Service”,
“Terms”), including those additional terms and conditions and policies
referenced herein and/or available by hyperlink. These Terms of Service
apply to all users of the site, including without limitation users who
are browsers, vendors, customers, merchants, and/ or contributors of

Please read these Terms of Service carefully before
accessing or using our website. By accessing or using any part of the
site, you agree to be bound by these Terms of Service. If you do not
agree to all the terms and conditions of this agreement, then you may
not access the website or use any Services. If these Terms of Service
are considered an offer, acceptance is expressly limited to these Terms
of Service.

Any new features or tools which are added to the
current store shall also be subject to the Terms of Service. You can
review the most current version of the Terms of Service at any time on
this page. We reserve the right to update, change or replace any part of
these Terms of Service by posting updates and/or changes to our
website. It is your responsibility to check this page periodically for
changes. Your continued use of or access to the website following the
posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online
e-commerce platform that allows us to sell our products and Services to

agreeing to these Terms of Service, you represent that you are at least
the age of majority in your state or province of residence, or that you
are the age of majority in your state or province of residence and you
have given us your consent to allow any of your minor dependents to use
this site.
You may not use our products for any illegal or
unauthorized purpose nor may you, in the use of the Service, violate any
laws in your jurisdiction (including but not limited to copyright
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

We reserve the right to refuse Service to anyone for any reason at any time.

You understand that your content (not including credit card
information), may be transferred unencrypted and involve (a)
transmissions over various networks; and (b) changes to conform and
adapt to technical requirements of connecting networks or devices.
Credit card information is always encrypted during transfer over
You agree not to reproduce, duplicate, copy, sell, resell
or exploit any portion of the Service, use of the Service, or access to
the Service or any contact on the website through which the Service is
provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


We are not responsible if information made available on this site is
not accurate, complete or current. The material on this site is provided
for general information only and should not be relied upon or used as
the sole basis for making decisions without consulting primary, more
accurate, more complete or more timely sources of information. Any
reliance on the material on this site is at your own risk.
site may contain certain historical information. Historical information,
necessarily, is not current and is provided for your reference only. We
reserve the right to modify the contents of this site at any time, but
we have no obligation to update any information on our site. You agree
that it is your responsibility to monitor changes to our site.

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service
(or any part or content thereof) without notice at any time.
shall not be liable to you or to any third-party for any modification,
price change, suspension or discontinuance of the Service.


Certain products or Services may be available exclusively online
through the website. These products or Services may have limited
quantities and are subject to return or exchange only according to our
We have made every effort to
display as accurately as possible the colors and images of our products
that appear at the store. We cannot guarantee that your computer
monitor's display of any color will be accurate.
We reserve the
right, but are not obligated, to limit the sales of our products or
Services to any person, geographic region or jurisdiction. We may
exercise this right on a case-by-case basis. We reserve the right to
limit the quantities of any products or Services that we offer. All
descriptions of products or product pricing are subject to change at
anytime without notice, at the sole discretion of us. We reserve the
right to discontinue any product at any time. Any offer for any product
or Service made on this site is void where prohibited.
We do not
warrant that the quality of any products, Services, information, or
other material purchased or obtained by you will meet your expectations,
or that any errors in the Service will be corrected.


We reserve the right to refuse any order you place with us. We may, in
our sole discretion, limit or cancel quantities purchased per person,
per household or per order. These restrictions may include orders placed
by or under the same customer account, the same credit card, and/or
orders that use the same billing and/or shipping address. In the event
that we make a change to or cancel an order, we may attempt to notify
you by contacting the e‑mail and/or billing address/phone number
provided at the time the order was made. We reserve the right to limit
or prohibit orders that, in our sole judgment, appear to be placed by
dealers, resellers or distributors.

You agree to provide
current, complete and accurate purchase and account information for all
purchases made at our store. You agree to promptly update your account
and other information, including your email address and credit card
numbers and expiration dates, so that we can complete your transactions
and contact you as needed.

For more details, please review our Refund Policy: [LINK TO REFUND POLICY]

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is”
and “as available” without any warranties, representations or conditions
of any kind and without any endorsement. We shall have no liability
whatsoever arising from or relating to your use of optional third-party
Any use by you of the optional tools offered through the
site is entirely at your own risk and discretion and you should ensure
that you are familiar with and approve of the terms on which tools are
provided by the relevant third-party provider(s).
We may also, in
the future, offer new Services and/or features through the website
(including the release of new tools and resources). Such new features
and/or Services shall also be subject to these Terms of Service.

Certain content, products and Services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites
that are not affiliated with us. We are not responsible for examining or
evaluating the content or accuracy and we do not warrant and will not
have any liability or responsibility for any third-party materials or
websites, or for any other materials, products, or Services of
We are not liable for any harm or damages related to
the purchase or use of goods, Services, resources, content, or any
other transactions made in connection with any third-party websites.
Please review carefully the third-party's policies and practices and
make sure you understand them before you engage in any transaction.
Complaints, claims, concerns, or questions regarding third-party
products should be directed to the third-party.


If, at our request, you send certain specific submissions (for example
contest entries) or without a request from us, you send creative ideas,
suggestions, proposals, plans, or other materials, whether online, by
email, by postal mail, or otherwise (collectively, 'comments'), you
agree that we may, at any time, without restriction, edit, copy,
publish, distribute, translate and otherwise use in any medium any
comments that you forward to us. We are and shall be under no obligation
(1) to maintain any comments in confidence; (2) to pay compensation for
any comments; or (3) to respond to any comments.
We may, but have
no obligation to, monitor, edit or remove content that we determine in
our sole discretion to be unlawful, offensive, threatening, libelous,
defamatory, pornographic, obscene or otherwise objectionable or violates
any party’s intellectual property or these Terms of Service.
agree that your comments will not violate any right of any third-party,
including copyright, trademark, privacy, personality or other personal
or proprietary right. You further agree that your comments will not
contain libelous or otherwise unlawful, abusive or obscene material, or
contain any computer virus or other malware that could in any way affect
the operation of the Service or any related website. You may not use a
false e‑mail address, pretend to be someone other than yourself, or
otherwise mislead us or third-parties as to the origin of any comments.
You are solely responsible for any comments you make and their accuracy.
We take no responsibility and assume no liability for any comments
posted by you or any third-party.


Your submission of personal information through the store is governed
by our Privacy Policy, which can be viewed here: [LINK TO PRIVACY


Occasionally there may be information on our site or in the Service
that contains typographical errors, inaccuracies or omissions that may
relate to product descriptions, pricing, promotions, offers, product
shipping charges, transit times and availability. We reserve the right
to correct any errors, inaccuracies or omissions, and to change or
update information or cancel orders if any information in the Service or
on any related website is inaccurate at any time without prior notice
(including after you have submitted your order).
We undertake no
obligation to update, amend or clarify information in the Service or on
any related website, including without limitation, pricing information,
except as required by law. No specified update or refresh date applied
in the Service or on any related website, should be taken to indicate
that all information in the Service or on any related website has been
modified or updated.


In addition to other prohibitions as set forth in the Terms of Service,
you are prohibited from using the site or its content: (a) for any
unlawful purpose; (b) to solicit others to perform or participate in any
unlawful acts; (c) to violate any international, federal, provincial or
state regulations, rules, laws, or local ordinances; (d) to infringe
upon or violate our intellectual property rights or the intellectual
property rights of others; (e) to harass, abuse, insult, harm, defame,
slander, disparage, intimidate, or discriminate based on gender, sexual
orientation, religion, ethnicity, race, age, national origin, or
disability; (f) to submit false or misleading information; (g) to upload
or transmit viruses or any other type of malicious code that will or
may be used in any way that will affect the functionality or operation
of the Service or of any related website, other websites, or the
Internet; (h) to collect or track the personal information of others;
(i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for
any obscene or immoral purpose; or (k) to interfere with or circumvent
the security features of the Service or any related website, other
websites, or the Internet. We reserve the right to terminate your use of
the Service or any related website for violating any of the prohibited

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for
indefinite periods of time or cancel the Service at any time, without
notice to you.
You expressly agree that your use of, or inability
to use, the Service is at your sole risk. The Service and all products
and Services delivered to you through the Service are (except as
expressly stated by us) provided 'as is' and 'as available' for your
use, without any representation, warranties or conditions of any kind,
either express or implied, including all implied warranties or
conditions of merchantability, merchantable quality, fitness for a
particular purpose, durability, title, and non-infringement.
In no
case shall Cottage Organics, our directors, officers, employees,
affiliates, agents, contractors, interns, suppliers, Service providers
or licensors be liable for any injury, loss, claim, or any direct,
indirect, incidental, punitive, special, or consequential damages of any
kind, including, without limitation lost profits, lost revenue, lost
savings, loss of data, replacement costs, or any similar damages,
whether based in contract, tort (including negligence), strict liability
or otherwise, arising from your use of any of the Service or any
products procured using the Service, or for any other claim related in
any way to your use of the Service or any product, including, but not
limited to, any errors or omissions in any content, or any loss or
damage of any kind incurred as a result of the use of the Service or any
content (or product) posted, transmitted, or otherwise made available
via the Service, even if advised of their possibility. Because some
states or jurisdictions do not allow the exclusion or the limitation of
liability for consequential or incidental damages, in such states or
jurisdictions, our liability shall be limited to the maximum extent
permitted by law.


You agree to indemnify, defend and hold harmless Cottage Organics and
our parent, subsidiaries, affiliates, partners, officers, directors,
agents, contractors, licensors, Service providers, subcontractors,
suppliers, interns and employees, harmless from any claim or demand,
including reasonable attorneys’ fees, made by any third-party due to or
arising out of your breach of these Terms of Service or the documents
they incorporate by reference, or your violation of any law or the
rights of a third-party.


In the event that any provision of these Terms of Service is determined
to be unlawful, void or unenforceable, such provision shall nonetheless
be enforceable to the fullest extent permitted by applicable law, and
the unenforceable portion shall be deemed to be severed from these Terms
of Service, such determination shall not affect the validity and
enforceability of any other remaining provisions.


The obligations and liabilities of the parties incurred prior to the
termination date shall survive the termination of this agreement for all
These Terms of Service are effective unless and until
terminated by either you or us. You may terminate these Terms of Service
at any time by notifying us that you no longer wish to use our
Services, or when you cease using our site.
If in our sole judgment
you fail, or we suspect that you have failed, to comply with any term
or provision of these Terms of Service, we also may terminate this
agreement at any time without notice and you will remain liable for all
amounts due up to and including the date of termination; and/or
accordingly may deny you access to our Services (or any part thereof).


The failure of us to exercise or enforce any right or provision of
these Terms of Service shall not constitute a waiver of such right or
These Terms of Service and any policies or operating
rules posted by us on this site or in respect to the Service constitutes
the entire agreement and understanding between you and us and governs
your use of the Service, superseding any prior or contemporaneous
agreements, communications and proposals, whether oral or written,
between you and us (including, but not limited to, any prior versions of
the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.


These Terms of Service and any separate agreements whereby we provide
you Services shall be governed by and construed in accordance with the
laws of United States.

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or
replace any part of these Terms of Service by posting updates and
changes to our website. It is your responsibility to check our website
periodically for changes. Your continued use of or access to our website
or the Service following the posting of any changes to these Terms of
Service constitutes acceptance of those changes.

Questions about the Terms of Service should be sent to us at cottageorganic@outlook.com.
Our contact information is posted below: